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Privacy Policy of MSG Online GmbH
(as of 2018-05-24)

We appreciate your interest in our website. Protecting your privacy is very important to us. We will provide you with detailed information on the handling of your data.

Collection, processing and use of personal data
You can visit our site without giving any details about yourself. We only store access data without personalization. These data will only be used for the improvement of our offer and do not allow any conclusions to be drawn about your person.Personal data will only be collected if you voluntarily notify us as part of your order, opening a customer account or registering for our newsletter. We use the data you provide to fulfill and process your order. As a customer, your data will be used for the purpose of completing the contract and for your own advertising purposes. If you register separately, your e-mail address will be used for your own advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter, without incurring any additional costs than the transmission costs according to the base prices of your access provider.

Transfer of personal data
We use the data provided by you to fulfill and process your order. For a fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, due to the fact that this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. Partly, the selected payment service providers also collect this data themselves, providing that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

As part of the order processing or to process your order and the current system update, ANEXIA Internetdienstleistungs GmbH, Feldkirchner Straße 140, 9020 Klagenfurt AUSTRIA will use your order data.

If we enter into an advance payment, for example in the case of a purchase on account, we may collect creditworthiness information on the basis of mathematical-statistical procedures to BGB heidelpay GmbH , to safeguard our legitimate interests . For this purpose, we submit the personal data required for a creditworthiness check and use the obtained information on the statistical probability of a default for a balanced decision on the reasoning, execution or termination of the contractual relationship. The credit assessment may include likelihoods (score values) based on scientifically recognized mathematical-statistical data and the calculation of which includes, inter alia, address data. Your concerns will be considered in accordance with the statutory provision.

Additionally we want to let you know that within § VII Punkt 7 of the privacy policy of BGB heidelpay GmbH (starting with page 9) all privacy policy regulations are stated, please see:

If you make your payment via PayPal, it will be subject to PayPal's terms and conditions and privacy policy.

Correction, blocking and deletion of your data or right to information
You have the right of information about your personal and stored data free of charge for the first time (via e-mail). You also have the right to correction, blocking or deletion, as well as revocation of granted consent. Upon repeated request, we reserve the right to charge a reasonable cost. Please contact the data protection responsible. In addition, you have the right to a complaint to the Data Protection Authority.

Data Protection Officer:
If you have questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent, please contact the data protection officer in writing:

Sandra Bittdorfer
MSG Online GmbH
Wirtschaftspark 9
8530 Deutschlandsberg

Data Security
Your personal data will be encrypted via the "Secure Socket Layer" (SSL) in the order process (excluding the address transmission in the newsletter subscription). Here we use a highly secure 128-bit encryption (SSL 3.0, RC4). We secure our website and other systems by means of technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Note on E-mail Advertising
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter according to your consent. The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described above or via a dedicated link in the newsletter.
Data usage for e-mail advertising without newsletter registration and your right to object:
If we receive your e-mail address in connection with the sale of a good or service and you have not objected, we reserve the right to regularly offer you products via mail that are similar to those already purchased out of our product range. You may object to this use of your e-mail address at any time by sending a message to the contact option described above or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.
Unsubscribe from the newsletter:
If you unsubscribe via the contact option described above or the link in the newsletter, your e-mail address will be excluded from the newsletter distributor and you will no longer receive any further commercial mailings, however the e-mail address will not be deleted. You can exercise your right to delete your personal data at any time via the contact option described above.

Use of Cookies
In order to make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliates to recognize your browser on the next visit (persistent cookies). You can set your browser to inform you about the setting of cookies and decide on their acceptance individually, or to exclude the acceptance of cookies for specific cases or in general. If the cookies are not accepted, the functionality of our website may be restricted.

Product recommendations by Google
On this website, the technology of Google Inc. collects and stores information about the surfing behavior of the website visitors for marketing purposes in an anonymous form. These data are stored on your computer using the so-called "cookie" text files. Google analyzes the surfing behavior by means of an algorithm and can then display targeted product recommendations as personalized advertising banners on other websites (so-called publishers). In no event, this data may be used to personally identify the visitor of this website.
The collected data is only used to improve the offer. No other use or transfer to third parties takes place.

Use of Facebook, Google, Twitter und Instagram Plugins
So-called social plugins ("plugins") of the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used on our website. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. ("Provider").

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins of Facebook and their appearance can be found here:

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). An overview of the plugins of Google and their appearance can be found here:

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“). An overview of the plugins of Twitter and their appearance can be found here:

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). An overview of the plugins of Instagram and their appearance can be found here:

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can immediately allocate the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. When you interact with the plug-ins, for example the "Like"-, the "+ 1"-, the "tweet"- and the "Instagram" button, the corresponding information is also sent directly to one Server of the provider transmitted and stored there. The information will also be posted on the social network, on your Twitter or Instagram account and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.

Facebook's Privacy Policy:
Google's Privacy Policy:
Twitter's Privacy Policy:
Instagram's Privacy Policy

If you do not want Google, Facebook, Twitter or Instagram to directly map the data collected via our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser, e.g. with the script blocker „NoScript“ (

Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full.

You may also prevent the collection of the data that is cookie-generated and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
You can also unsubscribe here from Google Analytics. Please note that in the future we will not be able to send you personalized offers.

Links to other Websites
Our website also contains links to other websites. In particular, we assume no liability whatsoever for the accuracy, completeness, legality, objectivity and timeliness of this content.

Do you have any questions? You are welcome to look in our FAQ's, here you will definitely find an answer. If not, just contact our Customer Service!